Joint account holders also need to provide separate identity document numbers or dates of birth. The CoP promotes good practice. 'Vishing' calls try to alarm recipients into making payments or providing important financial information. It is issued by HKAB (Hong Kong Association of Banks) and the DTC Association (The Hong Kong Association of Restricted License Banks and Deposit-taking Companies) and endorsed by the Office of the Telecommunications Authority. Just use any bank account or credit card number registered in your name plus your phone banking PIN to access the service. Tell us what we can help you with today, then choose how you’d like to contact us. All you need is your Hong Kong ID and you can start banking instantly, without the hassle of paperwork and complicated procedures*. By continuing to browse this site, you give consent for cookies to be used. Sign up for an HSBC account today. Simply JomPAY with HSBC via online banking and the HSBC Malaysia Mobile Banking app. Get a better banking experience by sharing your thoughts with us. : Step 2 Key in any one of your HSBC business banking account(s) with your 6-digit Phonebanking PIN. Business Internet Banking: Easy access to your account and new tools including activity tracker, business insights and offers that are tailored to your business; HSBC HK Business Express mobile app: Biometric log on for easy and secure access to manage company accounts on the go ; WeChat Banking and Notification Service: Stay updated of your account activities even when you are on the go Whether you want to open an account, have a question about your credit card or need to know more about a loan, we’re here to help. HSBC has set the following maximum daily transfer / payment limits per customer: Personal Internet Banking / HSBC HK Mobile Banking / phone banking Transaction Type Maximum Daily Limit per Customer Transfers between your own accounts (including joint accounts)28 Up to available balance Access HSBC’s expertise with our comprehensive suite of banking solutions including specialty banking centres, internet banking, phone and self-service banking. Access your bank account, deposits,  make transactions and payments over the phone, Make enquiries on Personal Internet Banking, Make personal loan, mortgage and other enquiries, Manage your investment and credit card services, Code of practice (CoP) on person-to-person marketing calls, Submit documents for Cash Instalment Plan, Explore Financial Planning & Wealth Management, Instant RewardCash redemption at merchants, And your nearest Express Banking location, Careers, media, investor and corporate information, Use any of your ATM or credit cards and respective PIN to register, Transferring money to an unregistered third party account, Making a bill payment to a merchant in the Securities and Brokers, Sport and Leisure or Finance Company categories, Change personal information and address (including mobile phone/residential telephone number/work telephone number, e-mail address and correspondence address), Phone banking non-registered account transfer, Standing instruction modification (amount increase), Change personal internet banking security details, Security device activation / Mobile Security Key activation & reset, Bill payment for designed merchants - 'Finance merchants', 'Securities broker', 'Sports and leisure'. You can reset your PIN by calling the hotline number, or at any HSBC ATM in Hong Kong. The Hongkong and Shanghai Banking Corporation Limited, 2002-2019. # If you have changed your mobile phone number and the pre-registered one is no longer available to receive the one-time passcode sent by SMS, please update your new mobile phone number using Personal Internet Banking or visit our branches during office hours. With one single PIN, you can use it even when you set up new accounts and services. Use Chat with us1 and it's as easy as texting a friend. HSBC Voice ID is now available. Eligible deposits taken by HSBC HK are protected by the DPS up to a limit of HK$500,000 per depositor. T&Cs apply. HSBC Advance and HSBC Personal Banking ... ("FDRC") on the Unit 3701-4, 37/F, Sunlight Tower, 248 Queen’s Road East, Wan Chai, Hong Kong. For more details please read our Cookie Policy. HSBC HK of 1 Queens Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. To set up a telephone banking security number or for any other general queries, please call us on: HSBC Premier Banking. Please wait patiently or call later for assistance. For more details please read our Cookie Policy. Eligible deposits taken by HSBC HK are protected by the DPS up to a limit of HK$500,000 per depositor. Book an appointment at your nearest branch prior to your visit. 繁體. HSBC fully co-operates with the HKMA and the FDRC in the handling of complaints. Texts and phone calls can be used maliciously to facilitate theft and fraud. Issued by HSBC Bank Malaysia Berhad 198401015221 (127776-V) (”HSBC”) 1 HSBC Digital Banking 2020 Campaign Terms and Conditions apply. Please ensure you have a valid mobile phone number updated in your bank records and get your mobile phone ready to carry out the transactions. For details, please contact our phone banking customer service officer. Getting in touch with us is easy. Drop by and meet us in a branch closest to you. Questions about how the coronavirus is affecting your finances or our services? Manage your HSBC Expat accounts easily and securely with our online banking, mobile banking and 24/7 phone banking services. HSBC HK is a member of the Deposit Protection Scheme (DPS) in Hong Kong.